One challenge that many small businesses have is, well, they're small, and many times they don't have the budget for a full-time IT person. This usually creates two problems: First, small issues don't get addressed because of the unknown costs involved, so the small issues get worse over time, and second, when the system finally does go down, it is in such bad condition that repairs take longer and the unknown costs can really get out of control.

The other issue small businesses face (and suffer from) is that most do not have an automatic, daily, secure method of backing up their crucial data. Losing your data or having it taken hostage by ransomware without a current backup can be devastating.

Larson Computer Services has the solution to both problems.

LCS-Remote is our fixed-cost remote assistance option, available to any small business having up to 5 Windows computers (Have more than 5 Windows computers? Give us a call).

LCS-Remote is provided for a single fixed monthly rate. No longer do you have to wonder "how much it's going to cost" if you have an issue with your computer. Just give us a call and we'll jump onto that computer right away and address whatever issue you have. We can resolve most issues remotely, and then get out of your way so you can get back to being productive, saving you time and money.

(Our normal hours are 8am-6pm Monday thru Friday, but if you need us at 6:00 am, or Saturday, just give us a call. We understand that small business never sleeps, and we'll be available when you need us.)

Also included (at no extra charge) with your LCS-Remote service is our online backup service called Fortress, an automatic online backup program that runs on each of your computers in the background every day, protecting all the files and folders you've selected for backup. There is no quota on your Fortress account. Backup as little or as much (or as often) as you want to. (You can learn more about Fortress here.)

As an LCS-Remote client, any time that you need our help or just want advice, support is just a phone call or email away.

When you do call, you'll speak with me, Les Larson, or one of our personally-trained in-house specialists. You'll never have to deal with call centers or people who don't know what they're doing.

If you have any questions about LCS-Remote or Fortress before your purchase, just ask and we'll be happy to help.

(Phone support is available 8am-6pm, Mon-Fri. You can email anytime, just be aware you may not get a response until the next business morning. If it's an emergency, just call anytime).

Based on industry reports and my decades of experience in IT support, I can tell you that around 90% of computer issues are resolved at the keyboard, meaning they are software-related, configuration issues, or user errors. The remaining 10% or so typically involve hardware failures requiring physical intervention, such as replacing a hard drive or power supply.

With LCS-Remote, we can be "at the keyboard" of any computer in your business within minutes, providing expert-level support addressing the "90% of issues", while at the same time saving you around 90% of the annual cost of even an average entry-level technician (salary estimates range from 30K to 50K a year). Those are real savings, real dollars that you keep because you used LCS-Remote, and your computer system gets the attention it needs to remain reliable.

When you need onsite support to address hardware or other "10%" issues, we'll help locate a competent technician in your area that can address those needs in a timely fashion.

Here are just a few of the benefits of being a LCS-Remote client:

• You receive Priority service when you call or have an issue. In the rare instance that we can't take your call at that time, you will get a call back within 15 minutes.
• Your monthly computer-related expenses are fixed. No more "blank checks" when there's an issue (does not include on-site on-demand service).
• Includes unlimited online backup for every Windows computer you cover, whether that's a workstation, laptop, or server.
• Need help at 7:00 am? 8:00 pm? Sunday? - Give us a call, that's what you pay for.
• We'll keep your Windows Updates up-to-date and perform other general maintenance as needed.
• You don't have to be experiencing a problem to give us a call. Want us to just "check on things" on a computer? Give us a call and we'll take care of it.
• Adding a new printer? Give us a call and we'll help with that.
• Adding or replacing a workstation? Give us a call.
• Have a question about anything, or just looking for advice? We're here to help.
• We are your virtual "full-time" IT source.

The cost of LCS-Remote (including Fortress online backup on each computer) is only $250 per month for up to 5 Windows computers. There are no hidden fees, no contracts and no fine print.

(In the unlikely event you ever wish to cancel your LCS-Remote subscription, just give us a call and we'll take care of that immediately. We'll even refund the unused portion of the month you cancel in.)

Here's why that's such an incredible value: You have full-time access to expert IT services, including dependable backup service, throughout the year. Call any day, almost any time, and we'll answer the phone and help you. That's the same as having a full-time employee that only costs you $1.44 an hour. That's real value.

We've been helping small businesses just like yours for over 30 years, providing awesome customer service, and we want the opportunity to "knock your socks off" with our way of doing things.

Read what some of our customers have to say about Larson Computer Services.

Various questions and answers. Feel free to take a look.

Give us a call at (701) 300-1220 for a no-obligation, free consultation. We'll answer any questions and help you determine how LCS-Remote (or standalone Fortress) can help your small business.