This End User License Agreement ("Agreement") is a legal agreement between you ("User") and Larson Computer Services ("Service Provider") governing your use of the LCS-Remote service ("Service"). By accessing or using the Service, you agree to be bound by the terms of this Agreement. If you do not agree to these terms, you must not use the Service.
1. Grant of License
The Service Provider grants you a non-exclusive, non-transferable, revocable license to use the Service solely for your personal or business purposes, subject to the terms and conditions outlined in this Agreement.
2. User Responsibilities
2.1 Compliance with Laws: You agree to use the Service in compliance with all applicable laws and regulations.
2.2 Accurate Information: You are responsible for providing accurate and complete information during the registration process and keeping your account information up to date.
2.3 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.4 Prohibited Uses: You may not use the Service to: - Violate any applicable laws or regulations. - Store or distribute unlawful, harmful, or malicious content. - Interfere with or disrupt the integrity or performance of the Service.
3. Data Backup and Retention
3.1 User Data Responsibility: You retain ownership of your data and are solely responsible for ensuring that you have appropriate backups of your data in addition to using the Service.
3.2 Data Retention Policy: The Service Provider retains your backed-up data in accordance with the Service’s retention policy. Upon termination of your account, your data will be deleted after a grace period as outlined in the policy.
4. Service Limitations and Modifications
4.1 Availability: The Service Provider makes no guarantees regarding the continuous availability of the Service and reserves the right to modify, suspend, or discontinue the Service at any time with or without notice.
4.2 Limitations of Liability: The Service Provider is not liable for any data loss, corruption, or unauthorized access caused by factors outside its reasonable control, including but not limited to internet outages, user actions, or third-party attacks.
5. Fees and Payment
5.1 Subscription Fees: Use of the Service is subject to subscription fees, as outlined on the Service Provider’s website. All fees are non-refundable unless otherwise stated.
5.2 Payment Terms: You agree to provide accurate payment information and authorize the Service Provider to charge the applicable fees to your designated payment method.
6. Termination
6.1 Termination by User: You may terminate your use of the Service at any time by calling the Service Provider at 701-300-1220.
6.2 Termination by Service Provider: The Service Provider reserves the right to terminate your account or access to the Service at its discretion for any violation of this Agreement.
6.3 Effect of Termination: Upon termination, your access to the Service will be disabled, and your data will be deleted in accordance with the Service’s data retention policy.
7. Disclaimer of Warranties
The Service is provided "as is" and "as available," without any warranties of any kind, either express or implied. The Service Provider disclaims all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
To the fullest extent permitted by law, the Service Provider's liability for any claims arising out of or related to this Agreement or the Service is limited to the amount you paid for the Service in the 12 months preceding the event giving rise to the claim.
9. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the state where the Service Provider is headquartered. Any disputes arising under this Agreement shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
10. Changes to this Agreement
The Service Provider reserves the right to update or modify this Agreement at any time. You will be notified of any material changes, and your continued use of the Service constitutes acceptance of the updated terms.
Acceptance of Agreement
By using the Service, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement.
1. Information We Collect
1.1 Personal Information: When you register for the Service, we collect personal information such as your name, email address, payment information, and account credentials.
1.2 Backup Data: The files and data you upload to the Service for backup purposes.
1.3 Usage Data: We collect non-personal information about your use of the Service, such as IP addresses, browser types, device information, and access times.
2. How We Use Your Information
2.1 Service Provision: To provide, maintain, and improve the Service.
2.2 Account Management: To manage your account, process payments, and communicate with you regarding your subscription.
2.3 Customer Support: To address your inquiries and provide technical support.
2.4 Compliance: To comply with legal obligations and enforce our terms of service.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist in operating our Service, such as payment processors and hosting providers.
- Legal Obligations: Authorities or other entities as required by law or to protect our legal rights.
4. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.
5. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated to you, and your continued use of the Service constitutes acceptance of the updated policy.
This Data Retention Policy outlines how Larson Computer Services manages the storage and deletion of data in connection with our Fortress online backup service ("Service").
1. Retention of Backup Data
1.1 Active Accounts: Backup data is retained as long as your account remains active and you continue to use the Service.
1.2 Inactive Accounts: In the event your subscription payments for LCS-remote fall behind for a period exceeding 30 days, we will notify you before terminating your subscription and deleting your account and data.
2. Retention of Personal Information
We retain personal information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, your personal information will be securely deleted or anonymized.
3. Data Deletion Upon Termination
3.1 User-Initiated Termination: If you close your account, your backup data will be deleted immediately after account termination.
3.2 Service-Initiated Termination: If we terminate your account due to a violation of our terms, your data will be deleted in accordance with this policy.
4. Exceptions
We may retain certain data for longer periods if required by law, for legitimate business interests, or to resolve disputes.
If you have questions about our policies, contact us at the phone number or email address listed above.